RETURNS & EXCHANGES POLICY
We want you to love what you wear. If for any reason you’re not completely satisfied with your purchase, we’re happy to offer easy returns and exchanges.
Return Eligibility
We accept returns and exchanges on all unworn, unwashed items within 30 days of delivery. Items must be in their original condition with tags and packaging included.
- Final Sale Items: Final sale or promotional items marked as non-returnable cannot be returned or exchanged.
- Gift Returns: Items received as gifts are eligible for store credit.
How to Return an Item
- Contact us via email (stevenpaulcustomerservice@gmail.com) or phone (0934 069 712)
- Enter your order number and the reason for your return.
- Carefully pack the item and send it to the return address we’ll provide.
Refunds
- We’re happy to provide a new replacement for any item that arrives damaged or does not meet your expectations.
- If you believe a refund is necessary, please contact us via email or phone with your order number and the reason for your request.
Exchanges
- If you’re exchanging for a different size or color, your replacement will ship within 48 hours after we receive your returned item.
- Exchanges are subject to product availability.
Return Shipping Costs
- U.S. Returns: Customers are responsible for return shipping costs.